Responsible Gaming

FanDuel Casino is committed to promoting safer gambling. Gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. Take time to understand the risks, set limits before you play and only gamble with money you can afford to lose.

FanDuel Casino operates under licences issued by the Michigan Gaming Control Board (IGSL007399-20-001 and CA02, 007399), the New Jersey Division of Gaming Enforcement, and the Pennsylvania Gaming Control Board.

Gamble responsibly

Gambling involves risk, and the outcome of casino games is determined by chance. No strategy can guarantee a win. Previous results do not influence future results, and a losing session cannot be recovered by continuing to play. Treat every wager as entertainment and make decisions based on your personal circumstances.

Before you begin, decide how much time and money you are comfortable spending. Your gambling budget should be separate from money needed for rent, bills, food, education, savings or other essential expenses. Never borrow money, use credit intended for necessities or sell belongings to fund gambling. If gambling is affecting your finances, relationships, work, study or wellbeing, stop and seek support.

Practical ways to stay in control

Set a spending limit before you play and do not increase it during a session.
Set a time limit and take regular breaks away from the screen.
Keep gambling separate from everyday spending and monitor your transactions.
Do not chase losses or continue playing to win back money.
Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
Do not use gambling as a way to cope with financial, personal or emotional difficulties.
Balance gambling with other activities, interests and time with family or friends.
Consider telling someone you trust about your limits so they can support your decisions.

Limits are most effective when they are set in advance and respected throughout your session. If you find yourself changing limits, hiding gambling activity or spending more than planned, take a break and consider using stronger account controls or self-exclusion.

Recognising the warning signs

Problem gambling can develop gradually, and it may not always be obvious to the person gambling or to people close to them. There is no need to wait for a crisis before asking for help. Early support can make it easier to regain control.

You may need to take a break if you

Spend more time or money gambling than you intended.
Feel restless, irritable or anxious when you try to stop or reduce gambling.
Think about gambling frequently or plan your day around playing.
Chase losses by placing larger or more frequent bets.
Gamble with money set aside for bills, savings or other commitments.
Borrow money, sell items or rely on others because of gambling losses.
Keep gambling secret or give misleading information about your activity.
Lose interest in work, study, family, friends or hobbies.
Gamble to escape sadness, stress, loneliness or other difficult feelings.
Feel guilt, shame or regret after gambling but continue to play.
Experience arguments, financial pressure or relationship problems linked to gambling.
Have thoughts of harming yourself or feel that there is no way out.

These signs do not mean you have failed. They indicate that gambling may no longer be recreational and that support could be helpful. Speak with someone you trust and contact an appropriate gambling support service in Australia. If you are in immediate danger or believe you may harm yourself, contact emergency services or an urgent crisis service in your area.

Friends and family can also be affected. If you are concerned about someone else, choose a calm time to discuss what you have noticed without judgement. Encourage them to take a break and seek professional advice. You cannot control another person’s gambling, but you can set boundaries around money, communication and your own wellbeing.

Tools and account protections

Depending on the services and features available to your account, responsible gambling controls may include deposit limits, loss or spending limits, session or time reminders, temporary breaks and self-exclusion. These tools are designed to help you make decisions before gambling becomes difficult to control.

Using limits effectively

Review your planned gambling budget and choose an amount that will not affect essential expenses.
Apply a daily, weekly or other available limit before you start playing.
Use time reminders or scheduled breaks to avoid extended sessions.
Review your activity regularly so you can identify changes in spending or playing time.
If you need stronger protection, request a temporary account break or self-exclusion rather than relying only on willpower.

A limit is not a target and should not be treated as an amount you are expected to spend. Once a limit has been reached, do not attempt to bypass it by opening another account, using another person’s account or asking someone else to gamble on your behalf. Account sharing can also create security, identity and payment risks.

Taking a break or self-excluding

A temporary break can provide space to reassess your gambling. Self-exclusion is a stronger measure that prevents or restricts access for a selected period or until a further review, subject to the options and procedures available. If you choose self-exclusion, remove gambling applications, avoid promotional messages where possible and consider asking your bank or a trusted person about additional financial safeguards.

Do not try to work around a break or self-exclusion. If you believe an account has been accessed or used contrary to your request, stop gambling and contact the available support channel through the relevant website or account area. Restrictions may not immediately remove every form of gambling advertising or prevent access to unrelated services, so additional support may be useful.

Age, safety and getting help

Gambling is only for people who meet the applicable legal minimum age. Do not allow anyone under the permitted age to use your account, view your payment information or play games. Keep your login details private, use suitable device security and log out when your device is shared. Parents and carers may wish to use device controls and payment protections to reduce a young person’s access to gambling content.

Identity and age checks may be required before an account can be used or certain account activities can be completed. Provide accurate information and do not use another person’s identity or payment method. If you notice unusual activity, secure your account and raise the issue through the available account support process.

Support is available

If gambling is causing concern, confidential help is available in Australia from gambling support organisations, counsellors and health professionals. They can help with practical strategies, financial concerns, relationships and emotional wellbeing. Support is available for people who gamble as well as partners, family members and friends.

Talk to your general practitioner or another qualified health professional.
Contact an Australian gambling support service for confidential information and counselling.
Speak with a trusted family member, friend or colleague who can help you stay accountable.
Ask a financial counsellor for help if gambling has affected bills, debts or other financial commitments.
Use the account controls available to you and consider a break or self-exclusion.

You do not have to manage the situation alone, and asking for help is a positive step. If gambling is contributing to an immediate safety risk, severe distress or thoughts of self-harm, seek urgent assistance from emergency services or a crisis support service in your area. FanDuel Casino encourages all players to make responsible choices and to prioritise their health, safety and financial wellbeing.