Contact FanDuel Casino

If you need help with FanDuel Casino, email support@fanduelcasino.win. Our support team can assist with common account, payment, verification and website questions. Please provide enough information for us to understand your request and respond as efficiently as possible.

FanDuel Casino operates under licences issued by the Michigan Gaming Control Board (IGSL007399-20-001 and CA02, 007399), the New Jersey Division of Gaming Enforcement, and the Pennsylvania Gaming Control Board.

How to get in touch

For assistance, send your request to support@fanduelcasino.win. Support enquiries are usually answered within 24 hours, although response times may vary depending on the nature and volume of requests. Please do not send passwords, full payment card details or other sensitive information by email.

To help us review your request faster, include the email address or username connected with your account, a short description of the issue and screenshots if relevant. Only include information that is necessary to explain the problem, and make sure any screenshots do not show passwords or complete financial details.

Common reasons to contact support

Account access, profile or verification questions
Deposits, withdrawals or payment concerns
Questions about applicable bonus terms
Technical problems with the website or account
Responsible gambling requests, including help with account controls or taking a break

Before sending your message

Please check that your message is sent from, or clearly identifies, the email address associated with your FanDuel Casino account. This helps support locate the correct account and protect your information. If your issue concerns a transaction or technical error, include the relevant date, approximate time and any message displayed on screen.

If you are contacting us about responsible gambling, say so clearly in your message so it can be directed appropriately. FanDuel Casino support can provide information about available responsible gambling options and account assistance. For urgent personal concerns, consider seeking help from an appropriate professional support service in Australia.