FanDuel Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use FanDuel Casino. Please read them carefully before creating an account, depositing funds or playing any casino game. By using the website or related services, you acknowledge that you have read, understood and agreed to these terms, together with any additional rules displayed for particular products, games or promotions.

FanDuel Casino operates under licences issued by the Michigan Gaming Control Board (IGSL007399-20-001 and CA02, 007399), the New Jersey Division of Gaming Enforcement, and the Pennsylvania Gaming Control Board.

1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of FanDuel Casino in relation to your use of the website, mobile services, account facilities and casino products made available through the service. They apply whether you access the service through a computer, mobile phone, tablet or another supported device. Additional terms may apply to specific games, payment methods, promotions or other features. If there is a conflict between these terms and a specific product or promotional rule, the specific rule may apply to that product or promotion.

You must read all information provided on the website before using the service. If you do not agree with these terms, you must not register for an account, deposit money, participate in games or otherwise use the service. We may update these terms from time to time where appropriate. Any updated version will be made available through the website, and continued use after the effective date may indicate acceptance of the revised terms. You should check this page regularly for the current version.

Eligibility and lawful use

You must meet the applicable minimum legal age and all other eligibility requirements before using the service.
You must access and use the service only from locations where online gambling is lawful and available to you.
You are responsible for complying with the laws that apply to you, including laws relating to gambling, taxation, payments and online activity.
You must provide accurate, complete and current information during registration and whenever requested.
You must not use the service for unlawful activity, fraud, money laundering, terrorist financing or any other prohibited purpose.
You must not allow another person to use your account or attempt to create or control an account on behalf of someone else.

We may refuse registration, restrict access or close an account where we reasonably believe that eligibility requirements have not been met, information is inaccurate, the service is being misused, or legal, regulatory, security or responsible gambling obligations require us to act.

2. Accounts, verification and payments

To use features that require an account, you must complete the registration process and provide the information requested. You are responsible for keeping your login details confidential and for all activity carried out through your account, except where an issue has resulted from our own failure to protect the service. Tell us promptly if you believe your account has been accessed without permission, your credentials have been lost, or any account information is incorrect.

We may carry out identity, age, location, payment and source-of-funds checks. These checks may be required before an account can be fully activated, before certain transactions are processed, or at another stage of your relationship with the service. You must provide documents and information that are genuine, readable and current when requested. Processing may be delayed while checks are completed. If required information is not supplied, we may suspend activity, decline a transaction or take other action permitted by law.

Deposits and withdrawals

Deposits must be made using an approved payment method held in your name or otherwise authorised for your use. You must not use a payment method that belongs to another person without permission. We may reject, reverse or investigate transactions that appear unauthorised, unusual or inconsistent with these terms. Your bank, card provider or payment service may apply its own fees, processing rules or exchange rates, and you are responsible for understanding those conditions.

Withdrawals may be subject to account verification, transaction review and any applicable game or promotional rules. We may return funds to the original payment method where appropriate or use another verified method. You should not treat an account balance as a bank account, and funds should be used only for lawful gambling activity or withdrawn in accordance with the available process. If an account is closed, any remaining balance will be dealt with after applicable checks, deductions and legal requirements have been considered.

You must not charge back, cancel or dispute a legitimate transaction without first contacting the relevant support channel to resolve the issue. Unauthorised chargebacks or payment reversals may result in account restrictions, recovery action and investigation.

3. Games, promotions and responsible gambling

Games are offered for entertainment and may involve financial risk. Results are determined by the applicable game rules and, where relevant, randomised systems. You accept that no strategy guarantees a win. You should review the rules, stake information and any available help content before playing. If a technical problem, interruption or clear error affects a game or transaction, we may pause activity, correct the error or take another reasonable step consistent with the applicable rules and law.

Promotions and offers

Promotions, bonuses and other offers are subject to their own terms. Those terms may explain eligibility, activation, qualifying activity, expiry, wagering requirements, maximum values, excluded games, withdrawal conditions and other restrictions. You should read the specific offer terms before accepting or using an offer. We may withdraw or amend an offer where permitted, including where it has been used fraudulently, contrary to its terms or in a way that undermines its intended purpose.

Responsible gambling

We support informed and responsible participation. Gambling should be treated as entertainment, not as a way to earn income, recover losses or solve financial difficulties. Set a budget and time limit before you play, never gamble with money needed for essentials, and avoid playing when upset, tired or affected by alcohol or other substances.

Use available deposit, spending, time or loss controls where offered.
Take a break or request a temporary restriction if gambling is becoming difficult to manage.
Consider self-exclusion if you need to stop using gambling services for a longer period.
Do not chase losses or increase stakes to try to recover money.
Seek independent help if gambling is affecting your finances, relationships, work or wellbeing.
Contact us through the available support options if you need information about account restrictions or responsible gambling tools.

We may apply measures to support safer gambling, including requesting information, limiting activity, declining transactions, restricting promotions or suspending an account. These measures may be applied even where there has been no breach of these terms.

4. Website use, suspension and legal matters

Acceptable use and intellectual property

The website and its content are provided for your personal, non-commercial use. You must not copy, reproduce, modify, distribute, sell, publish, frame, reverse engineer or commercially exploit any part of the service unless permitted by law or authorised in writing. This includes text, designs, graphics, software, trademarks, game content and other materials. FanDuel Casino and its licensors retain all rights in the service and related content.

You must not interfere with the operation or security of the website, introduce malicious code, use automated tools to access the service, attempt to gain unauthorised access, manipulate game results, exploit an error or engage in conduct that may harm other users or the service. We may monitor activity to protect users, maintain security, investigate suspected misuse and meet legal obligations.

Suspension and account closure

We may suspend, restrict or close an account where we reasonably consider it necessary, including for suspected fraud, duplicate accounts, inaccurate information, failed verification, payment concerns, breach of these terms, responsible gambling reasons, technical issues or legal and regulatory requirements. We may also refuse access to some or all services. Where appropriate, we will provide information about the action and any available review process, subject to security, privacy and legal restrictions.

You may request account closure at any time through the available support process. Closing an account does not remove obligations that arose before closure, including obligations relating to transactions, disputes, fraud, responsible gambling restrictions or these terms. You must not open a new account to avoid a restriction, self-exclusion or closure.

Liability, privacy and complaints

We aim to keep the service secure and available, but access may occasionally be interrupted by maintenance, technical faults, communication failures or events outside our reasonable control. To the extent permitted by law, we are not responsible for loss caused by your misuse of the service, inaccurate information, unauthorised access resulting from your failure to protect account details, or circumstances we could not reasonably prevent. Nothing in these terms excludes or limits a right or guarantee that cannot lawfully be excluded or limited under applicable Australian law.

Personal information is handled in accordance with the applicable Privacy Policy. If you have a question, concern or complaint about the service, contact us through the support method made available on the website and provide enough information for the matter to be reviewed. We may request further details, transaction information or identity verification before discussing an account matter.

These terms are intended to operate consistently with applicable Australian law and mandatory consumer protections. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a right immediately does not mean that the right has been waived. These terms, together with any applicable policies and specific product rules, represent the terms governing your use of FanDuel Casino.