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Betting Rules
These Betting Rules explain the general principles that apply when you place bets with FanDuel Casino. They are intended to help Australian players understand how bets are accepted, recorded, settled and reviewed. These rules should be read together with the applicable Terms and Conditions, Privacy Policy, Responsible Gambling information and any specific rules displayed for a particular game, event or market.
FanDuel Casino operates under licences issued by the Michigan Gaming Control Board (IGSL007399-20-001 and CA02, 007399), the New Jersey Division of Gaming Enforcement, and the Pennsylvania Gaming Control Board.
General betting principles
By placing a bet, you confirm that you have read and accepted the rules that apply to the relevant product, game, event or market. A bet is generally treated as placed only when it has been accepted and recorded by the platform. Selecting an option, entering a stake or submitting a bet request does not, by itself, guarantee acceptance. You should check the confirmation shown in your account before relying on a bet being active.
Rules may differ depending on the type of betting product involved. Specific rules may be displayed on the betting screen, in the game information, in the event details or in the relevant promotional terms. Where a specific rule applies to a particular market or product, that rule may take priority over these general rules. If a matter is not covered by a specific rule, the applicable Terms and Conditions and these general principles will apply.
- You must hold an eligible account and provide information that is accurate, complete and current.
- You must meet all applicable age, identity, location and legal requirements before betting.
- You must keep your login details secure and must not allow another person to use your account.
- You should review the selection, stake, odds or price, and any available terms before submitting a bet.
- You are responsible for checking your bet history and reporting any apparent error through the available support process.
- A bet must not be placed using funds that you cannot afford to lose.
The platform may refuse, restrict, suspend, void or cancel a bet where permitted by the applicable terms. This may include circumstances involving an obvious error, a technical problem, suspected fraud, duplicate transactions, account restrictions, prohibited activity or a breach of the rules. Any action taken will be handled in accordance with the applicable terms and relevant requirements.
Acceptance and confirmation
Bets are normally processed using the information available to the platform at the time of acceptance. A confirmation or record may include the bet type, selection, stake, applicable price, event or game reference, and status. You should retain or review this information. If a bet appears in your account as pending, it may not yet be finalised and may remain subject to checks or the outcome of the relevant event.
Markets, odds and outcomes
The available markets, selections and prices may change before a bet is accepted. Displayed odds or prices are not necessarily guaranteed until the bet has been confirmed. Where a price changes during the submission process, you may be given the opportunity to accept the updated price, depending on the product and platform settings. If a bet cannot be accepted at the selected price, it may be rejected or returned for resubmission.
Information shown for an event or game is provided to assist with betting and may not always be complete or current. You should not treat commentary, statistics, rankings, promotional material or displayed information as a guarantee of an outcome. The result used for settlement will be determined under the rules for the relevant market and any recognised official or otherwise appropriate result source.
- A market may be suspended while an event is in progress, when material information becomes available, or when a result requires review.
- A market may be closed or removed where the event is cancelled, postponed, materially changed or cannot be reliably settled.
- Where a market contains a stated condition, such as a minimum number of participants or a specified time period, that condition will apply to settlement.
- If an event or game is not completed, the relevant market rules will determine whether bets stand, are carried forward or are cancelled.
- Results may be amended if an official result is corrected or if a clear settlement error is identified.
If an event is abandoned, postponed, rescheduled or materially altered, the treatment of bets may depend on the market type and the specific rules shown when the bet was placed. A new starting time does not automatically mean that all bets are treated in the same way. You should review the applicable market information where an event changes.
Errors and irregularities
An obvious error may include a clearly incorrect price, an incorrect selection, a duplicated market, a technical display error or another mistake that a reasonable player would recognise. Where an obvious error occurs, the bet may be corrected or voided in accordance with the applicable terms. The platform may also investigate unusual activity, irregular betting patterns or suspected manipulation before final settlement.
Settlement, cancellations and account records
Bets are settled after the relevant outcome is determined under the applicable rules. Settlement may be delayed while official information is checked, a result is confirmed, or an account or transaction review is completed. The status shown in your account, including pending, won, lost, void or cancelled, is intended to reflect the current position of the bet.
If a bet is voided or cancelled, the usual result is that the relevant stake is returned, subject to the specific rules for that product. A multi-selection bet may be treated differently from a single bet if one selection is voided. The rules for combinations, multiple bets, cash-out features or related products will be displayed where those products are offered.
- Review the confirmation and bet reference after submitting a bet.
- Check your account history to confirm the bet status and settlement.
- Allow reasonable time for official results and technical checks to be completed.
- Compare the settlement with the specific market rules that applied at the time of acceptance.
- Raise a question about an apparent error through the available account or support channel as soon as possible.
Account records may show deposits, withdrawals, stakes, returns, adjustments and other transactions. You should check these records regularly and keep your own copies where appropriate. If a transaction or settlement appears incorrect, provide the relevant bet reference and a clear description of the issue. Reviews may require additional information before a final response can be provided.
Technical interruptions
Internet connections, devices, payment services and software can experience delays or interruptions. A bet request may fail, be delayed, be duplicated in a display or not be received by the platform. Do not assume that a bet was accepted because a button was selected or a page appeared to load. Check your account before attempting to place the same bet again.
Player responsibility and fair play
Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and do not bet with money needed for everyday expenses. It can be helpful to set personal time and spending limits, take regular breaks and avoid betting when you are upset, tired or affected by alcohol or other substances.
- Only bet when you are legally permitted to do so and meet the applicable age requirement.
- Do not chase losses by increasing stakes or betting more often than planned.
- Do not borrow money, use essential funds or rely on credit to continue betting.
- Use available account controls, deposit limits, time limits or self-exclusion options where appropriate.
- Ask for support if betting is affecting your finances, relationships, work, health or wellbeing.
- Never attempt to manipulate an event, misuse an account or use another person's account.
FanDuel Casino may take steps to protect the integrity of the platform and its players. These steps can include account verification, transaction reviews, restrictions, suspension or other action permitted under the applicable terms. Players must cooperate with reasonable requests for information and must not engage in fraud, collusion, abuse of a technical feature or any activity intended to gain an improper advantage.
If you are concerned about your betting, stop playing and use the responsible gambling tools available through your account. You may also seek independent support from a suitably qualified service in Australia. If you believe a bet has been settled incorrectly, first review the market rules and your account record, then use the available complaints or support process. These Betting Rules may be updated from time to time, so check the current version before placing a bet.
